Privacy Policy
Last Updated: September 11, 2026
Texas Duckiez takes the security and privacy of your personal information seriously. We do not sell, trade, or rent your personally identifiable information for marketing purposes.
This Privacy Policy explains how Texas Duckiez (“Texas Duckiez,” “we,” “us,” or “our”) collects, uses, protects, and shares information when you visit texasduckiez.com (the “Website”), request information, schedule or request service, communicate with us, or otherwise interact with our Website and services.
By using our Website, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue use of the Website.
We may update this Privacy Policy from time to time as our Website, services, technology, or business practices change. The date of the most recent revision will appear at the top of this page.
What Information Do We Collect?
Texas Duckiez seeks to collect only the information reasonably necessary to provide our services, communicate with customers, operate our Website, and improve the customer experience.
The information we collect depends on how you interact with our Website and services.
Personal Information
When you contact Texas Duckiez, submit a form, request an appointment, schedule service, request an estimate, or otherwise communicate with us, we may collect information you voluntarily provide, including:
Name
Email address
Telephone number
ZIP code
Service address or location, when necessary
Appointment or scheduling information
Information about your HVAC system, ductwork, indoor air quality, or requested service
Messages, comments, photographs, or other information you voluntarily provide to us
Texas Duckiez does not process payments directly through this Website. Payment information associated with services performed by Texas Duckiez may be handled separately through applicable payment processors or service platforms and is subject to their respective privacy and security practices.
How We Use Your Information
Information provided to Texas Duckiez may be used to:
Respond to questions and service requests
Schedule, confirm, modify, or follow up on appointments
Provide estimates and information about requested services
Communicate regarding HVAC, ductwork, indoor air quality, maintenance, repair, or other services
Provide customer support
Send service-related notifications
Improve our Website and customer experience
Maintain appropriate business and service records
Prevent misuse, fraud, or security issues
Comply with applicable legal and regulatory requirements
Send marketing or promotional communications when you have provided the appropriate consent
We do not sell your personal information to third parties for their independent marketing purposes.
Website and Anonymous Information
When you use our Website, certain technical information may be collected automatically. This information may include:
IP address
Browser type
Device type
Operating system
Referring website or source
Pages visited
Approximate geographic information
Date and time of Website activity
Interactions with Website features
Other general Website usage information
This information helps us understand how visitors use our Website, identify technical problems, measure Website performance, improve our content, and understand how customers find Texas Duckiez.
Information that does not reasonably identify an individual may be used for analytics, operational, marketing, and Website-improvement purposes.
Cookies and Similar Technologies
Texas Duckiez and service providers that help operate our Website may use cookies and similar technologies.
Cookies are small files or pieces of information stored by your browser or device. They can help websites function properly, remember preferences, understand Website traffic, measure performance, and evaluate marketing effectiveness.
Our Website may use cookies or similar technologies for:
Essential Website functionality
Website analytics
Performance measurement
Understanding visitor behavior
Advertising and marketing measurement
Remembering user preferences
Your browser may allow you to block, delete, or restrict cookies. Disabling certain cookies may affect the functionality of portions of the Website.
We do not install spyware on your computer or intentionally use spyware to retrieve information from your device.
Analytics and Advertising Services
Texas Duckiez may use third-party analytics, advertising, or measurement services, including services provided by platforms such as Google or Meta.
These providers may use cookies, pixels, tags, or similar technologies to collect information about Website activity and help us understand Website performance, measure advertising effectiveness, or deliver relevant advertising.
Information collected by these third-party services may be governed by the privacy policies and settings of those providers.
Email Communications
If you provide your email address, Texas Duckiez may use it to communicate with you regarding appointments, estimates, requested services, customer support, and other communications related to your relationship with Texas Duckiez.
If you separately consent to promotional communications, we may also send information regarding services, maintenance reminders, promotions, or other Texas Duckiez updates.
You may unsubscribe from promotional emails by following the unsubscribe instructions contained in those communications. Service-related or transactional communications may still be sent when necessary to fulfill a request or provide service.
SMS/MMS Communications
If you opt in to receive SMS or MMS messages from Texas Duckiez, we may send messages related to:
Appointment scheduling and updates
Appointment confirmations and reminders
Estimates and project communications
Customer support
Service notifications
Follow-up communications
Promotional or marketing messages, if you separately consent to receive them
Consent to receive text messages is not a condition of purchasing goods or services.
Message frequency may vary. Message and data rates may apply depending on your wireless carrier and plan.
You may opt out of SMS communications at any time by replying STOP. You may reply HELP for assistance or contact Texas Duckiez directly.
No mobile information will be shared with third parties or affiliates for their marketing or promotional purposes.
We may share information with service providers or subcontractors that assist us in operating our business or communications systems. Such providers may use the information only as necessary to provide services on our behalf.
Text messaging originator opt-in data and consent will not be shared with any third parties for their own marketing or promotional purposes.
Service Providers
Texas Duckiez may use third-party companies and service providers to help us operate our Website and business.
These may include Website hosting providers, scheduling platforms, customer communication systems, analytics providers, advertising platforms, software providers, and other companies that provide services on our behalf.
These providers may receive information reasonably necessary to perform their services for Texas Duckiez. They are not authorized by us to use your personal information for unrelated purposes.
We may also disclose information when reasonably necessary to comply with applicable law, legal process, governmental requests, protect our rights or property, protect customers or others, investigate fraud or misuse, or protect the security of our Website and services.
Information About Children
The Texas Duckiez Website and services are intended for adults seeking residential or commercial HVAC, ductwork, indoor air quality, and related services.
Our Website is not directed toward children under 13, and Texas Duckiez does not knowingly collect personal information from children under 13 through the Website.
If we become aware that personal information has been submitted by a child under 13 without appropriate parental or guardian authorization, we may take reasonable steps to delete that information.
Protecting Your Information
Texas Duckiez takes reasonable administrative, technical, and operational measures intended to protect the personal information entrusted to us.
However, no Internet transmission, electronic storage system, Website, or communication method can be guaranteed to be completely secure. You should use appropriate care when transmitting information online.
Your Choices
You may choose not to provide certain personal information through our Website. However, some information may be necessary for us to respond to your request, schedule an appointment, or provide a requested service.
You may also:
Unsubscribe from promotional emails using the unsubscribe instructions in the message
Reply STOP to opt out of applicable SMS/MMS communications
Adjust cookie permissions through your browser
Contact us regarding questions about information you previously provided
Ask us to correct inaccurate contact information
Third-Party Websites
Our Website may contain links to websites, platforms, or services operated by third parties.
Texas Duckiez does not control the privacy practices of independent third-party websites. When you leave texasduckiez.com, information you provide may be governed by the privacy policy of the applicable third party.
We encourage you to review the privacy practices of websites and services you use.
Changes to This Privacy Policy
Texas Duckiez may modify this Privacy Policy as our Website, technology, services, or business practices evolve or as necessary to address legal or regulatory requirements.
When material changes are made, the updated Privacy Policy will be posted on this page with an updated revision date.
Your continued use of the Website following the posting of an updated Privacy Policy constitutes acknowledgment of the revised policy.
Contact Texas Duckiez
If you have questions regarding this Privacy Policy, your personal information, or Texas Duckiez's privacy practices, please contact us:
Texas Duckiez
Website: texasduckiez.com
Email: emmanuel@texasduckiez.com
Phone: (210) 639-6275
Last Updated: September 11, 2026